Privacy policy

Premex Group Limited is committed to ensuring that your privacy is protected.

In this Privacy Policy references to "we" are to Premex Group Limited.

This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

1. The information we collect and how we use it

When you register for our service we need to know your name, postal address, e-mail address, and telephone number.

We gather this information to allow us to:

As a rule, we don't link IP addresses to anything that can identify you personally, ensuring you can remain anonymous. Nevertheless, we will attempt to use IP addresses to identify a user when we feel it is necessary to protect our services and other users.

Any personal data relating to you gathered by us in the registration process or during your use of the service will be recorded and only be used in accordance with our Data Protection Policy.

The website uses various order and registration forms to enable you to request information, products and services.

When you register for the secure sections of our website you will need to provide us with information such as your name, postal address, e-mail address and password.

Any personal data we collect during registration is designed to allow us to personalise the site for you and give you access the right kinds of information.

The relevant information is then used by us, our agents and sub-contractors to provide you with statements of your account and to communicate with you on any matter relating to the conduct of your account and the provision of the service in general.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our services.

We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please send a blank e-mail message to the address stated on the website or in the literature.

We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an e-mail to address stated on the website or in the literature.

We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an e-mail to the address stated on the website or in the literature.

2. How we protect your information

Data that is provided to us is stored on secure servers. Details relating to any transactions entered into on our site will be encrypted via to ensure its safety.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

This privacy policy may not apply to you if we believe you are misusing the website or if we are required to disclose information by a court of law or other relevant body.

We also keep your information confidential. The internal procedures of Premex cover the storage, access and disclosure of your information.

3. Sale of business

If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

4. Updating your details

You can ask us to update or remove your personal information by emailing the address stated on the website or in the literature or by writing to us at our customer services address stated on the Website or Literature. However, please note that we may need to keep some personal data in order to process orders or to comply with customer service or after sale obligations. To do this, simply write to us at the address provided on the Website or in the literature, enclosing a cheque for £10 payable to Premex Group Limited to cover our administration costs.

5. Your consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

6. Third Party Websites

Please be aware that some of the websites to which we provide links may collect personally identifiable information about you. We do not control these sites and are not responsible for the content or practices of third party websites. This privacy policy does not cover such sites.

If we decide to change our privacy policy we will post those changes on this page.

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